Learning Outcome

Name of the unit: Social and Emotional Learning

Qualification: Communication

Professional area: General Competences

EQF-level:

Level of the participant:

Description of the unit: Social and Emotional Learning: The ability to recognise and regulate emotions and behaviour at the workplace as well as the ability to recognise and appreciate others emotions and perspectives.

Knowledge

The beneficiary is able to...

- identify    emotional behaviour in his/ her own actions as well as in colleagues.  

Skills

The beneficiary is able to...

- tackle    emotionally influenced decisions and reactions at the workplace to turn them into professional behaviour.          

Competences

The beneficiary is able to...

- deal with    emotionally influenced behaviour of other colleagues professionally.