Learning Outcome
Name of the unit: Social and Emotional Learning
Qualification: Communication
Professional area: General Competences
EQF-level:
Level of the participant:
Description of the unit: Social and Emotional Learning: The ability to recognise and regulate emotions and behaviour at the workplace as well as the ability to recognise and appreciate others emotions and perspectives.
Knowledge
The beneficiary is able to...
- identify emotional behaviour in his/ her own actions as well as in colleagues.
Skills
The beneficiary is able to...
- tackle emotionally influenced decisions and reactions at the workplace to turn them into professional behaviour.
Competences
The beneficiary is able to...
- deal with emotionally influenced behaviour of other colleagues professionally.