Learning Outcome
Name of the unit: Improve the skills as a hotel manager
Qualification: Specialist in the hospitality services industry
Professional area: Hospitality industry, tourism, event management, housekeeping
EQF-level: 4
Level of the participant: Intermediate
Description of the unit: Carrying out known tasks as well as accommodate to new, upcoming challenges in the field of housekeeping, food and beverages, and spa. He/she will get an explicit insight in the practical structures of a different, international hotel.
Knowledge
The beneficiary is able to...
- learn the procedures of serving food in the hotel restaurant under guidance.
- improve the independent serving of drinks according to national or hotel regualtions.
Skills
The beneficiary is able to...
- apply the companys internal security regulations.
Competences
The beneficiary is able to...
- understand the cooperation between different hotel sections under guidance.
- improve the independent communication with hotel or restaurant guests through serving foods and beverages, the receptionist work or other services at the hotel.